Help Center
Guides and answers for getting the most out of Aviation Test Prep.
Getting Started
Set up your account and start studying.
Studying & Study Modes
The 5-step method, study modes, and Smart Review.
- How the 5-step study method works→
- The study modes explained→
- Flagging questions & Weak Point Focus→
- Smart Review (spaced repetition)→
- Your Personalized Study Guide→
- How many questions are in my exam?→
- What is Quick 10?→
- What is the Daily Challenge / Question of the Day?→
- What is Exam Simulation and how is it scored?→
- What does my Exam-Readiness score mean?→
- How do I review only my wrong or flagged questions?→
- What’s the best daily study routine?→
- Can I study offline?→
- How do study streaks work?→
- How is my Exam-Readiness Score calculated?→
FAA References & Tools
Reference deep-links, figures, the E6B, glossary, and ACS codes.
- How the FAA reference links work→
- Figures & testing-supplement images→
- Using the E6B flight computer→
- Glossary highlighting & ACS code lookup→
- Which FAA handbooks are included?→
- How accurate are the FAA references?→
- How do I read a figure or legend?→
- How do I use the E6B flight computer?→
- What are ACS codes and the ACS lookup?→
- What is the glossary / tap-to-define?→
Premium, Ace & Plans
What Premium unlocks, the AI tutor, and how plans work.
- What Premium unlocks→
- AI Deep Dive explanations & Ace, your AI tutor→
- Plans & pricing→
- What does Premium cost?→
- What’s the difference between the plans?→
- How many Ace (AI tutor) messages do I get?→
- What is the AI deep-dive explanation?→
- Do you offer discounts for schools, groups, or CFIs?→
- What is the Exam-Readiness Score?→
- What is the Pass Guarantee?→
Account & Billing
Manage your subscription, account, and data.
- Manage or cancel your subscription→
- Your account, password & data→
- Manage or turn off email notifications (incl. the weekly progress email)→
- How do I upgrade, downgrade, or change my plan?→
- How does proration work?→
- How do I cancel my subscription?→
- Refunds & the Pass Guarantee→
- How do I get an invoice or receipt?→
- How do I update my payment card?→
- How do I change my email or password?→
- If I cancel, do I lose my progress?→
- I subscribed in the app — how do I manage billing?→
Troubleshooting
Common fixes and how to reach us.
- Mobile apps — iOS, iPad & Android→
- How accurate are the questions to the real FAA exam?→
- Report a question error or get help→
- I forgot my password→
- I’m not getting your emails→
- Login isn’t working→
- The app is slow or crashing→
- My reminders/notifications aren’t appearing→
- A figure or image won’t load→
- My progress didn’t save→
- How do I contact support?→
Exams & Content
About the questions, the ACS, and which test you need.
Can't find it? Contact support →