Crew Resource Management Training
Crew Resource Management (CRM) training — using all available human, hardware, and information resources to fly safely.
About this document
AC 120-51, Crew Resource Management Training, is the FAA's foundational guidance on CRM. It defines CRM as the effective use of all available resources — flight-deck crew, other personnel, hardware, and information — and describes how carriers should build CRM training covering communication, situational awareness, workload management, decision-making, and error management.
The CRM concepts here inform single-pilot resource management as well, making it broadly relevant beyond airline operations.
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Take a free practice test →AC-120-51 is an official FAA publication in the public domain. We host a copy so you can read it in-browser; always confirm you are reading the current edition on faa.gov. The description above is an original summary and is a study aid, not a substitute for the document or the regulations.